Frequently Asked Questions
Are your e-bikes road legal in Australia?
Australian rules limit pedal-assist e-bikes to a 250W motor, with assistance cutting out at 25 km/h. Each product page lists the bike's motor details. Rules can vary by state, so check your local road rules too.
How much is delivery?
Bikes ship free to the Sydney, Melbourne, Brisbane, Adelaide, Canberra and Hobart metro areas. For other areas in NSW, VIC, QLD, SA, the ACT and Tasmania, we pay half the freight. WA and NT pay full freight. Parts and accessories are $11, or free over $100. Check the cost to your postcode on any bike page, or see our shipping policy.
Vamos or Mamba: which is right for me?
Mamba bikes ($1,799–$2,399) are great-value everyday riders, with fat tyre, step-through, folding, trekking and dual-suspension models.
Vamos bikes ($3,295–$6,395) are premium, with bigger Samsung batteries, plus cargo bikes and 3-wheel trikes.
Not sure? Call us on 0480 836 722 and we'll help you choose.
What warranty do I get?
Every bike comes with its manufacturer's warranty, on top of your rights under the Australian Consumer Law, and our team is here to help if anything goes wrong. Ask us for the warranty details on any model.
Do you price match?
Found the same bike cheaper at an authorised Australian retailer? Contact us before you buy and we'll do our best to match it. See how price matching works.